FAQ

frequently wondered

  • Ultra Premium Luster Photo Paper is gallery grade and has a mixture of a gloss and matte finish. This provides a highly saturated look, maximum ink coverage and is fingerprint resistant. Each image is printed with multicolor, water-based inkjet printing technique. The paper is 10 mil (0.25 mm) thick with a weight of weight 260 g/m². Prints are a full bleed with no border.

  • Gallery wrapped canvas images are printed on textured canvas (OBA-Free). The canvas is acid-free, PH-neutral, and fade-resistant. It has a thickness of 1.25″ (3.18 cm) and a fabric weight of 0.15 +/- 0.74 oz./yd.² (344 g/m² +/- 25g/m²). The stretcher bars are solid wood and hand-glued and mounting brackets are included.

  • Prints are produced on wide-format inkjet printers using the giclée printing process for superior color and quality. I do my very best to accurately depict the artwork on the website. Due to variations in screens brightness levels and resolutions, printed artwork may slightly differ.

  • Yes. Not all sizes offered are the same aspect ratio. Minimal cropping may have occurred and look different than the listing photos. But I have personally cropped each image to ensure they look right.

  • Yes! Contact me to discuss. I always have the ability to work with you on custom orders.

  • Yes! I have the ability to print on many different substrates, such as fine art paper, acrylic, metal, wood, etc. I can also help with framing. Contact me to discuss your vision.

  • Framing is intentionally not included to reduce shipping costs and to allow you to choose your own frame. The luster prints come as standard sizes so you can DIY frame your piece easily or support your local framer! The gallery wrapped canvases arrive ready-to-hang, but adding a floating frame can give it a very polished look.

    That being said, I can help with framing on a custom order.

  • Yes. I can help you with a mock-up in your space on the larger sizes. I strongly recommend you blue tape on the wall the size you are considering before you make your purchase.

  • Once an order is placed, products typically ship within 5-7 business days. Occasional delays may occur during high-volume times, out of stock products, or adverse weather conditions.

  • I can typically help with a change or cancellation within 24 hours. But once an order is the "being fulfilled" status with my printing partner, I am unable to make any changes.

  • Each product is custom made and I am unable to offer refunds or exchanges. If your order is incorrect, or it arrives damaged, please contact me within 72 hours and I will make it right! Customer satisfaction is my #1 priority.

  • No. Products are licensed for personal use only, and cannot be resold or distributed.

“lose yourself in nature and find peace.”

— Ralph Waldo Emerson